My requests

Claims, allowances and other requests.

Who can use this page

Everyone who is signed in can open this page.

Use requests for anything that isn’t leave: allowances such as OPD, reimbursements, deductions and other forms your organization sets up. Each request goes through an approval path and, once approved, is paid or fulfilled.

Make a request

1. Open Requests → New request.
2. Under What are you asking for?, choose a request type. If the list is empty, HR hasn’t made any types available to you yet.
3. Fill in the form. Some types need a description or a receipt, and the form says which.
4. Send it. The What happens next panel shows the approval steps.

Follow it under My requests, which lists your requests, allowances and deductions, and can be filtered by status. Open a request to see its history and decisions. Receipts open in a preview on the request itself.

Allowances, such as OPD

An allowance has a yearly limit, and sometimes a limit per request. You always enter the full bill. Peoplance works out what can be paid.

The claimable amount is the smallest of: your bill, your available balance, the per-request cap and the yearly limit.

For example, if your bill is 12,000 and you have 8,000 left, the claimable amount is 8,000. The request note is filled in for you: "Total amount is 12,000 and my claimable amount is 8,000."

Rules that apply:

• When an allowance starts. It starts when your probation ends and you’re permanent. Until then you can’t claim it.
• No advances. A balance can’t go below zero.
• Years of service. Some allowances depend on how long you’ve worked here, or on your whole career. Years of service count from your joining date.
• Opening balances. If your organization moved to Peoplance partway through the year, HR enters what you had left, so your balance is right from the first day.
• Your history. You see only your own claims.
• Recurring items. Recurring additions and deductions follow the same rules.

Reimbursements and payouts

Requests can pay a reimbursement or add or deduct an amount on payroll. Approved items are fulfilled by finance or payroll, including manual payouts. Amounts use your organization’s currency.

Entitlement cycle and payment run

Submission date in the organization's timezone assigns the Entitlement cycle, independently of approval and payment dates. New payroll requests show the cycle label and inclusive period before submission, and request details retain them. With a cutoff on the 20th, a submission on 21 October belongs to November.

Approval is still required for payment. If the original cycle is already approved or paid, a late approval retains its original entitlement and pays as labelled Arrears in the next open payroll. It does not reopen paid payroll or consume the allowance again. Manual payouts and fulfilment keep their separate outcomes.

File uploads

Single-file fields show the selected image or a filename inside the upload area, with a corner cross to clear the selection. Receipts appear beside the compact picker in a horizontal row, matching announcement uploads. Each receipt uses a 244 × 144 px preview with preview/download controls at the top left, a remove button at the top-right edge and its filename and size underneath. The picker remains available as files are added; longer collections scroll horizontally within the upload area. Files upload when you submit the request; selection and removal are disabled during submission.

List and table controls

The selected status is kept in the page URL. Long request lists are paged. Open leads to request details, while monetary values follow the existing finance PIN controls.